Easy Customer Service

Easy Customer Service Boxshot

Easy Customer Service Author

kosmosbos

Easy Customer Service Features

For Easy Customer Service and Support. This Software manages the Customer requsets, Based on a Contract base or not. Customer requests could be serviced through cellphone, employing the Help desk, or by thechnicians. An Outlook like calendar will Help every little thing the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. check out to a Financial institution, appointment with a new Client....The appointments are shown by technician. The measures essential For a successfull use of the Program are the follows (Phase 1) Outline your Technicians, Shoppers and Contracts. Outline as a technician any human being in your Company that is able of dealing with Consumers challenges. (Stage 2) Setup your Help Desk Knowledge Base. Awareness is Power. Dont permit this Power keep only into your head. Multiply it by Sharing it with many others. How? Compose down anything of your technical Knowledge. (Action 3) Get started Obtaining Customer Requests. Commence up your Engine! Acquire calls from your Clients. Look at quickly the standing of your custom er. Is he in a Contract? (Phase 4) Place Customer Requests and Technicians on Scheduler. See your schedule in a time table. See everything of your appointments (strictly technical or of any other nature). Check out the schedule absolutely or individually For any of your technicians. (Phase 5) Comprehensive the Customer Requests. Now that almost everything is Set on schedule, every little thing that has to be accomplished is to give each and every of your technicians his day-to-day schedule. By the end of the day, set almost everything of the accomplished requests as executed to your textbooks.

Easy Customer Service Trial Download

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Easy Customer Service Price

$99.00

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Easy Customer Service Screenshot

Easy Customer Service Operating Systems

Windows 95/98/ME,Windows NT/2000,Windows XP

Easy Customer Service System Requirements

MS-Access as Database